What's Wrong with the 2nd Generation (2016–2020) CX-9?

CX-9 owners have made 16 complaints about the 2016–2020 model years. Using our PainRank™ system we've ranked it 16th out of 36 Mazda generations in overall reliability, with some interior and suspension concerns.

Compare With Other CX-9 Generations

Common 2016-2020 Mazda CX-9 Problems

Some of the worst issues 2nd generation CX-9 owners have to deal with.

  2. What Are We Missing?

    We know there's more problems than this. Let us know which one you'd like to see us cover next.

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What Owners Complain About

Sometimes it helps just to tally up the complaints and see where the biggest stacks are. Use this information to learn about troublespots or to run for the hills.

Worst Issues

What Breaks the Most

Years to Avoid

2nd Generation (2016–2020) CX-9 Key Numbers

  1. 2 model years

    Grouping all models by their year can reveal some baddies.

  2. 16 complaints

    Running tally of owner grievances filed to CarComplaints.com.

  3. 16th in reliability

    Overall reliability rank out of 36 eligible generations.